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Block Scam Calls with Nomorobo

Posted 08/27/2019 by Eagle Communications


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We get it, scam calls are annoying. Luckily, we’ve partnered with NOMOROBO to help avoid these calls. 


How Does It Work?

When Nomorobo is enabled, a simultaneous ring number is the first line of defense.  This number activates the Nomorobo protection to screen the call. If it’s a legitimate call, the call goes through to your number. If the call is an illegal robocaller, Nomorobo intercepts the call and hangs up for you. Your phone will ring once letting you know that the robocall has been answered and stopped.


How Does It Know Which Calls to Block?

Nomorobo utilizes a MASSIVE database of known, illegal robocallers, that we've compiled with the help of the FTC, user reports, and our own call data. The blacklist contains over 1.2 Million robocallers and grows every single day.

  • If a call gets a match in our database, we grab the call. If there's no match, we let the call go through.
  • We also maintain a growing whitelist of numbers we will never block.


What Happens When A Call Is Blocked?

When a call is blocked, a "message" is given saying Nomorobo has blocked the call.


Will It Block 'Good' Robocalls? 

No, your doctor's office, pharmacy prescription reminders, school closings, weather advisories, local municipalities, reverse 911, emergency calls, etc will all come through to you as normal. The only numbers that are blocked are reported, illegal robocallers.

If you experience any problems, please report it using the "Report A Number" feature in your Nomorobo account


Ready to Get Started?

To add this feature to your home phone service, please visit our Nomorobo Setup Guide. This is a FREE service provided for our customers. 

Because this is a service provided by a third party, we are unable to set up this feature for you. However, we are here to help guide you through the process, so give us a call if you need help. For questions about this feature, or your Eagle Communications services, please call us at 877.61.EAGLE.