Forgot Email Address
- Click "Forgot your email used"
- Enter your account number and last name
- Enter the 5 digit verification code in the box (so we know you are not a robot)
- Click Submit
- Recovery emails will be sent to each email address registered under the account and last name your provided. The Primary email address will receive a list of all registered emails, while sub (secondary) accounts receive just their own email address.
Change Username
- Log in to webmail site.
- Click Manage Account
- Click Change Email Address
- Enter current registered Email address and password
- Enter new email address twice
- Check your email for link to update email address. This email will be sent to the new email address.
- Click the link in the email
- Confirmation will be sent to old email address that email has been updated to the new and list the new email
Change Password
- Log in to webmail site.
- Click Security Options
- Enter current password
- Enter new password twice
- Click Update Password
Reset Password
- Click "Forgot your password" on the log in page
- Enter your registered email address
- Check your email for the reset link
- Click the reset link
- Enter your new password twice
- Click Submit
If your e-mail client (Outlook, Outlook Express, Windows Mail, etc.) is continuously giving you a prompt for username and password info, put your full email address in the user name field. Ex: eagle@eaglecom.net
If you cannot log into webmail, go to webmail.eaglecom.net to login or contact the Internet Support Team at 877-625-9901 or support@eaglecom.net