Protection from Scam Notices and Robo Calls

Posted 02/06/2019 by Eagle Communications

Recently, we've had several customers receive high volumes of scam notices and robo calls. We suggest following these steps from the FTC to decrease the chances of receiving these types of phone calls:

  • File a complaint with the National Do Not Call Registry. If you get a sales call after your number has been on the list for 31 days, complain to www.donotcall.gov, or call 1-888-382-1222; it’s toll-free.  
  • If you answer a telemarketing call, don’t give out your personal or financial information. Treat your personal and financial information like cash. Don’t divulge information about whether you own your home, what you have in your home, alternate phone numbers, your birth date, social security number, or credit card or bank account information.
  • Hang up on any robocalls. If you answer a robocall, don’t respond to any automated instructions. In particular, don’t press any numbers, even if they say it is to get more information. Doing so may be taken as “consent” to use and sell your phone number to another company.
  • File a complaint with the FTC online or by calling 1-877-382-4357 or TTY 1-866-653-4261.

 

To view the full article and other helpful tips from the FTC, please visit https://www.consumer.ftc.gov/blog/2014/03/versatile-way-get-around-do-not-call-list.


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